职位详情

• Pursuing Bachelor’s, Master’s or PhD in Computer Science or equivalent • Coursework (in some) of the following: Algorithms, Data Structures, Storage andor Operating Systems, Computer Architecture, Machine Learning, Compilers, Networking, Distributed Systems, Analytics, Web Development • Knowledge in one or more of the programming languages: C, C++, Java, or Go programming • Knowledge in Python, Perl, shell, or other scripting languages • Knowledge in Flex, HCI, wireframes, mockups • Knowledge in CSS, HTML, XML, Flash, JavaScript • School and/or industry projects involving significant design and development

As our Enterprise Technical Support Engineer, you will provide technical support to both customers and partners who are working to implement VMware vSphere and related products. Responsibilities • Respond to customer inquiries, primarily via email and telephone and remote session • Resolve any customer technical issues through diligent research, reproduction, and troubleshooting • Work directly with staff in quality assurance, engineering, sales, marketing, operations, and administration to resolve problems • Document all technical inquiries; develop and review content for knowledgebase • Collaborate globally with other region support teams or engineering teams

Participate in the architecture, design and development of feature to resolve real customer pain points and requirements for Greenplum database:https://github.com/greenplum-db/ Deliver robust, fault tolerant, production code. Interact with members of the Greenplum team across US & China to better align with each other.

About your future team: Be part of world-class database development team, participate in design and develop next generation of MPP share nothing database & big data platform. About this job: Participate in the architecture, design and development of feature to resolve real customer pain points and requirements. Deliver robust, fault tolerant, production code. Interact with members of the Greenplum team across US & China to better align with each other.

Work closely on troubleshooting analysis and reproductions of our customer issues to help drive faster resolution of their technical requests. Achieve at least one of the following: VMware Certified Professional or Cloud Foundry Certified Developer or Certified Kubernetes Administrator within your first six months. Create great documentation while building out our knowledge articles to deflect and help our customers issues, while sharing that knowledge to empower our customers to resolve issues on their own. Collaborative thinking and working within the teams to deliver a faster resolution of our customers' issues while sharing that knowhow that assists our global teams in building better knowledge in those teams Regularly attend your team’s technical training to further build your knowledge and gain further industry certifications. Work with your team’s senior engineers, both locally and globally to share ideas and better collaborations that will drive better learning across our centers. Participate in technical communications within the technical support teams to share processes and learn about new technologies.

Associate Inside Sales Representative The Inside Sales Representative (ISR) will be responsible for selling the companys products and services via telephone. A typical day involves speaking with customers and partners that are considering purchasing VMware products. You will be responding to inbound and outbound calls. The ISR is held accountable to closing sales and placing orders typically generated by national advertising and/or referrals and your own expert pipeline building. You will be responsible for delivering a positive customer experience via our sales model, while maximizing revenue and margin generation.

The Strategic Renewals Account Manager (SRAM) role is responsible for managing high value and complex License Renewal agreements & SaaS conversions across VMware’s strategic customer base. You will enjoy working as One Team to drive growth and change in key accounts and ensure positive customer outcomes.

The CXS GTM Operations team is part of the WW Sales Strategy and Acceleration team. This team enables Professional Services Sales & Ops teams to deliver on transformative outcomes by supporting them through best-in-class operational execution. We are looking for a Business Operations Analyst to join our CXS GTM Operations team that manages nearly every company activity that touches our Professional Services and Customer Experience sales and delivery teams. That includes providing visibility into the business performance to the regional teams with timely knowledge, data and insights to ensure they are well prepared and equipped to deliver to their financial commitments to VMWare.

• Pursuing Bachelor’s, Master’s or PhD in Computer Science or equivalent • Coursework (in some) of the following: Algorithms, Data Structures, Storage andor Operating Systems, Computer Architecture, Machine Learning, Compilers, Networking, Distributed Systems, Analytics, Web Development • Knowledge in one or more of the programming languages: C, C++, Java, or Go programming • Knowledge in Python, Perl, shell, or other scripting languages • Knowledge in Flex, HCI, wireframes, mockups • Knowledge in CSS, HTML, XML, Flash, JavaScript • School and/or industry projects involving significant design and development

Coursework (in some) of the following: Algorithms, Data Structures, Storage andor Operating Systems, Computer Architecture, Machine Learning, Compilers, Networking, Distributed Systems, Analytics, Web Development Familiar with one or more of the programming languages: Python，C, C++, or Go programming Familiar with Linux is must

在客户运维过程中遇到问题的时候，运用最先进的技术解决客户的问题，保障客户环境的稳定运行，同时反馈客户需求以促进技术和解决方案的改进。

This role will report to the GCR strategy finance and operation director and has ultimate responsibility for the day to day support of the Greater China sales teams, in conjunction and partnership with the designated Deal Management Analysts based in other APJ offices. Partner with Sales team to gain a thorough understanding of our value proposition in our offering and the challenges facing our customers. Understand customer requirements and explore potential solutions, in order to propose commercial offerings while maximize the interests of VMware. • Responsible for efficient execution of deals from opportunity to order through DMT workflow process on an ongoing basis. Anticipate and align to support GCR sales teams’ business needs in successful execution of deals. • Manage daily quote approval process, non-standard deal requirements and deal review cycle. Continuous review of deal progression and collaboration with colleagues to ensure optimal deal cycle times and flawless execution. • Own and manage the contract drafting process, generating contract documents and working with Legal and Revenue to help Sales respond to customer feedback, including managing ‘redline’ changes leading up to customer acceptance.

The China Operations Analyst will be primarily responsible for planning and executing end-to-end Operational support for enabling the Geo Lead and Engagement Managers (EMs) to manage a profitable and growing GCS business in China. The Operations Analyst is responsible for identifying customers and converting quality, high-value targets into active GCS audit or ELA Optimization (ELAO) engagements. •Identify potential audit candidates by performing in-depth analysis of customer historical bookings and external databases •Communicate with Operations teams and EMs via phone, web meetings, and emails to understand deliverables and drive execution •Validate the relevant customer entities and Entitlement Accounts (EAs) which will be used as a basis to prepare the customers’ entitlement report when necessary •Perform in-depth analysis of Enterprise License Agreements •Identify customer executive contacts and prepare License Compliance review notification letters for delivery to end customers. •Work with GCS Operations team on key processes like Reconciliation, audit closures and maintaining customer record sufficiency •Compose and maintain process playbook with updated processes •Take up ad hoc projects and tasks - as necessary

专业服务实施顾问

专业服务销售

专业服务项目经理

vSAN is VMware own HCI based storage, you can see it in kinds of vSphere environment: public cloud, private cloud, virtual desktop or even in mobile device, as a fundamental component of VMware SDDC. vSAN management team, aka us, takes care of cooperating with other vSphere components, elevating all vSAN fascinating feature to end customer and controlling the whole vSAN lifecycle from control path’s perspective. If you’re looking for an opportunity to get close to hyper converge, virtualization, cloud or even vSphere specific, vSAN will be your best choice, as we are one of them and our team has the advantage to build your dream in daily work. Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing? Within your first 6 months • You will first get familiar with vSAN control path with guide from a Sr. member – your mentor, including cluster mgmt., disk mgmt., network mgmt., interop with VM operations and lifecycle, load balancing and high availability on vSAN, etc. • You will design and define vSAN VMODL APIs and CLI interfaces to elevate vSAN new functions to end customer. • You will be expected to define and implement test cases to validate your own code via our automation test framework. • You will be expected to debug issues and problems met when contributing new code to our system. • You will learn how to triage vSAN bugs, how to find the clue from tons of logs and how to cooperate with other team to resolve the problem. After 6 months+ • You will participate in regular vSAN development for next release, including design and implement APIs, CLI, SDK, etc. • You will be expected to present your own design thoughts to Sr. tech leads. • You will be expected to co-work with teams, vSAN or non-vSAN, to define new workflows and make whole vSphere better. • You will be expected to know triage vSAN bugs, find the clue from tons of logs and cooperate with other team to resolve the problem.

- Develop a multi-threaded management disaster-recovery server software for VMware infrastructure-based data centers. - Develop an abstraction layer for managing the virtualization platform on VMware ESX Server, Linux, and Windows hosts. - Design and develop open APIs for virtual infrastructure management and the core infrastructure for implementing these APIs. - Work with QA engineers to ensure software testability, stability, and quality.

使命：提供统一的VMware云服务产品和平台, 以实现混合云的基础架构和运维的一致性。 两位数收入YoY 团队关键产品和服务 Object Storage for Cloud Director (born in 2018) VCPP Commerce Portal (born in 2018) Path/CPHub/App Launchpad 高质量地完成产品和服务的功能设计、实现和缺陷修复 主动识别并及时反馈软件研发中的各类风险，提出合理的改进意见 工作积极主动，积极促进团队内部高效协作和跨团队有效沟通

The Elevator Pitch: Why will you enjoy this new opportunity? We are localization (L10n) engineering team, and we focus on providing well-designed, highly automated and intelligent services for efficient L10n delivery, and leading industry as well. Are you interested in machine translation(MT), machine learning(ML) and natural language processing(NLP)? L10n industry is the right place to develop and apply MT/ML/NLP solutions. We have been working on ML projects like “MT Quality Prediction” and “Automatic Post Editing”, which are running in production and benefiting us a lot. Here we encourage new ideas, discussion, initiatives, researching, and work closely to make it happen. Are you interested in intelligent platform for L10n? We are initiating the work for L10n Intelligent Platform, we can start together from the very beginning. Are you interested in globalization/L10n industry? You can get to know globalization/L10n well, whatever from technology or business perspective. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? • Within 6 months of employment: o Get to know all about our L10n delivery process, our toolchain, our ML-based projects. o Work closely with teammates, and gain capability to finish translation management system(TMS) customization development and challengeable technical support work. o Be a reliable contributor/developer for L10n Intelligent Platform project. • Within 12 months of employment: o Can take on some ML/NLP relevant tasks like ML framework/solution researching, ML related development, problem solving.

The Elevator Pitch: Why will you enjoy this new opportunity? The world is changing fast! Corporations, governments, schools, hospitals are all feeling immense pressure to offer work from anywhere or buy from anywhere technology. They are in desperate need for an IT infrastructure that lets employees and customers access applications from any device, anywhere, on any cloud, all while being secure. VMware provides the solution. Through Globalization the changes are being moved faster to every corner of the world. This is why you will love enabling our global customers realize their digital transformation with their own languages. As a localization project manager, your primary focus is to deliver the localized product solutions to delight the global customers, while acting as the main interface of product localization team with all the stakeholders, and the key advisor of localization process optimization. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? • Within 6 months of employment: o Become competent with VMware’s localization workflow, guidelines, and standard operations. o Deliver the 1st localized product/service owned by you. o You will work closely with Product R&D teams, Technical Writing teams, Globalization Engineering teams and 3rd party partners. • Within 12 months of employment: o Become an experienced localization project manager, being able to propose localization solutions based on product facts and customer requirements. o Become a key advisor of localization workflow optimization. o Participate even lead various initiatives and play an active role.

Working with Service Provider and Edge team, you will be engaged in a purpose-built telco platform, from core to the edge to address the needs of Telecommunications Services Providers and xNF (CNFs and VNFs) vendors. If you are looking forward to working with VMware experts, big industry partners and customers to provide telco grade 5G Infrastructure and Platform on cloud native base, this is the right place. Research, collaborate and deliver high-quality platform from engineering perspective. * Deliver telco grade IaaS based on OpenStack and Kubernetes and support VMware’s mission to build up strong telco and edge cloud with Telecommunications Service Provider Operators and xNF vendors for platform and service evolution. * Design innovative software and solution to manage, orchestrate and automate cloud native networks from telco core to edge cloud. * Resolve complex technical issues and architecting/developing reliable, scalable, secure and high performing software * Communication to build consensus using good written and verbal communication skills

为合作伙伴提供技术解决方案 阅读文档了解产品特性的细节 搭建测试环境 编写原型程序验证方案的可行性