After-Sales Visual Literature Designer

Brief description of the position/Range of responsibility：

• The holder of the position ensures the delivery for Visual Literature (pictures and videos) to support the development of Workshop-Information (Repair Manual, Maintenance Manual, Fitting Locations, Labor Positions, TPIs, Parts Catalogue).

Key tasks:

• Implement and manage the standard process and align with related counterparts.
• Independent project management for development of Visual Literature according the project milestones.
• Quality control of Visual Literature provided by suppliers for above mentioned Workshop-Information.
• Research (collect and analyze) information regarding the Visual Literature development.
• Content creation according the supplied information and internal/external (picture-)guidelines.
• Content (Visual Literature) adaptation if needed (e.g. ECRs).
• Addressing customer, technical and legal feedbacks, support APS committee in Visual Literature related topics.
• Maintain sound and efficient communication channels with all relevant departments and regions.
• Content Manager for Visual Literature in all Authoring Systems for the above mentioned Workshop-Information.
• Improvement of existing Visual Literature by setting new standards for picture and video development.
• Performing individual task-related duties in accordance with the knowledge and experience of the position holder.
• Advising other people holding positions at VCIC, its subsidiaries/associate companies, or cooperating organizations upon request and in consultation with the appropriate people responsible.

Qualification and skills:

• Master or bachelor degree in the field of info- and media design and/or automotive engineering.
• Experience in project management methods in all project phases
• Skills in graphic system (e.g. Photoshop)
• Skills in analytical thinking, strategy and planning
• Experience in an international working environment and in cross-functional project teams
• Very good communication skills (target group oriented and culturally sensitive)
• Deal with uncertainties, master high pressure, ability to work in a dynamic environment
• Fluent in Chinese and English, German would be beneficial
• Committed to maintain quality and efficiency
• Knowledge in the area of virtual analyses (DMU)